BMW Contact Information, File Complaint

BMW Contact Information, File Complaint

If you think that your BMW has a manufacturing defect contact your local BMW dealer first. If they are not able to resolve your issue, contact BMW headquarters. Here is the contact information of BMW North America (BMWNA). 


BMW of North Ameria

PO Box 1227 

West Wood, New Jersey 07675-1227



Safety Defects

If you think your BMW has a defect that can risk your life or your passenger's make sure to report it National Highway Traffic Safety Administration (NHTSA) as well.  Click here to file a complaint about your BMW.


If you reside in Canda contact Defect Investigation and Recalls department at 1-800-333-0510 or website

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