Mercedes-Benz C - Class GLK Door

Problem Details

The inside door handles of certain Mercedes-Benz vehicles are prone to breaking. The door will continue to open from the outside.

Possible Causes

The original door handle was designed with a point of failure. When the door handle is pulled quickly or forcefully, the cable holder snaps internally. 

Common Symptoms

  • Door does not open from the inside.
  • Door handle broken
  • Handle snapped
  • Driver door does not work
  • Passenger door handle 

How to fix it

There is no need to replace the entire interior door panel. Save both time and money by simply replacing the handle.

Parts Required

Tools Required

  • Impact Drill
  • Cutting Pliers
  • T10 TORX Screwdriver
  • T30 TORX Screwdriver
  • M10 Drive Socket


Step 1: Remove the inside panel from the door. Tips: Lower the window for an easier access.


Door Panel


Step 2: Remove the wood trims.

Bolt locations

Bolt locations


Step 3: Separate the handle bracket from the door panel. The handle bracket and the door panel are held together by melted plastic tabs.

Close Up

Tabs location


Switch Location




Separate the door handle bracket from the door.

Bracket removed

Step 4: Remove the handle pivoting pin by carefully driving a screw into it. This will allow you to pull it out with your hands. Use the provided new pin for assembly.

Door handle pivoting pin.

Screw Position


Step 5: Install the new handle and assemble the door panel. Don't forget to transfer the cable clip onto the new handle.

Cable Clip

Drive in tabs

Mercedes » C-Class » 2008-2015
Mercedes » GLK-Class » 2010-____


Taylor Tue, 07/18/2017 - 07:17

The handle of the back door broke in my c class. Is the procedure the same? How about the part? Thanks for putting this together.

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