2015 C300 map pilot update

Mercedes » C-Class » 2015-____
Question

i bought a 8.0 ss card for my map pilot. I get 60 days to update to a higher map if necessary. I updated to the 9.0 everything went fine until it went to activate. It asked for the username and password. Now I logged into the mb website and it showed that so i imputed it didn’t work. Now I have an expensive ss card that says when I put into my ss slot in my car that the maps are locked

 

HEKP !