Connecting phone in 2008 Audi A6

Question by Ruthie posted 2 months 4 weeks ago in 2005-2011 (C6 4F)

I have connected a new phone to my Audi via Bluetooth, even though I given permission to access my contacts, the phone book option on MMI is not showing. The directory shows but this contains numbers from my late husbands phone and even after doing a reset they still appear.  I took it my local Audi who helped me 2 years ago but they want to charge me. I seem to remember they connected the phone using a pass number generated by the phone and not the Audi MMI. Can anyone help.

 

I have set the memory settings for phone book used to 'tel and SIM'