How to get a Mercedes-Benz in neutral.
- If the battery is dead, open the hood and locate the jump-start terminals. Almost all Mercedes-Benz cars have a jump terminal in the engine bay, even if the battery is in the trunk. If you can not find the jump terminals, power up the car by connecting directly to the battery.
- Turn the ignition on. If your car has START/STOP, you can pull the button and use the key to turn the ignition. The key must turn in the ignition before you can move to the next step.
- Press the parking brake, or the car may roll away when you get it out of park.
- Press the brake pedal hard.
- Move the shifter up to get the transmission into Reverse. The display shows change from P to R.
- Move the shifter down (without pressing the button on the shifter), and the gear show change from reverse (R) to neutral (N).
- Be careful when you release the brake pedal because the vehicle will roll off and can cause injuries.
- If the transmission won't get out of Park, you may have a weak jump box, a bad ignition switch, or a faulty ignition switch. There can be other issues such as a bad key for example but the previous three are the most common reasons why you can't get a Mercedes-Benz out of Park and into Neutral.
- If you need to push the car in the garage, keep the ignition on, and do not remove the key; otherwise, the transmission will automatically shift to Park once the key is removed. Unless you cut the power first, then remove the key, in which case the transmission will be left in Neutral until the car is powered up again.
- Do not tow a Mercedes-Benz in neutral with the wheels rolling, or you risk damaging the transmission.
Keep Mercedes-Benz Transmission in Neutral
By design, when you turn off the Mercedes-Benz ignition, the gear selector automatically switches to Park even if you don't press Park.
To keep the Mercedes-Benz automatic transmission neutral even after you turn off the ignition, follow this procedure.
First, the vehicle must be secured, or it will roll away and cause an accident.
- Bring the vehicle to a complete stop on level ground.
- Press the parking brake button to the side of the steering wheel.
- Open the driver's door, remain in the vehicle, and keep the brake pedal pressed.
- Move the gear selector stack to neutral by pressing it up or down.
- Disconnect both auxiliary and car battery.
Be extremely careful as the vehicle may roll away and cause injuries. We strongly recommend using wheel chocks to prevent the vehicle from rolling away.
Do not tow a Mercedes-Benz vehicle with the automatic transmission in neutral, or you will damage the transmission.
This method applies to 2005 and newer Merceercedes-Benz vehicles with a gear selector on the steering column.
In 2005 and older models, it is possible to shift the transmission in neutral by overriding the shifter even if the battery or engine is dead.