That Auto Shop

In the heart of Frederick, Maryland, That Auto Shop is redefining what it means to be a trusted auto repair facility. Founded just two and a half years ago, this shop has quickly established itself as a beacon of transparency and excellence in automotive repair.

A Journey Built on Passion

The story of That Auto Shop begins with a childhood spent under the hood of cars, working alongside a father who instilled a deep love for automotive repair. This early exposure blossomed into a career, with formative years spent at Les Schwab Tire Center in Seattle, where the foundation of customer-first service was laid.

“Working at Les Schwab showed me how important it is to truly help people with their car problems,” says the owner. “It’s not just about fixing cars; it’s about building trust and helping people understand what’s happening with their vehicles.”

Revolutionizing Auto Repair Through Transparency

In an industry often challenged by trust issues, That Auto Shop takes a refreshingly different approach. Every repair recommendation comes with visual documentation – pictures and detailed explanations sent directly to customers through email and text. This commitment to transparency helps customers understand exactly what their vehicle needs and why.

The That Auto Shop Difference:

• Visual documentation of all recommended repairs
• Clear, educational explanations of services needed
• No-pressure recommendations
• Clean, welcoming facility
• Courteous, professional staff

Expertise You Can Trust

With over 20 years of car buying experience, the team brings invaluable expertise to every service, from routine maintenance to complex repairs. This deep knowledge particularly shines in their pre-purchase inspection services, helping customers make informed decisions about vehicle purchases.

Comprehensive Services Include:

• Complete auto repair for all makes and models
• Advanced computer diagnostics
• Engine and transmission repair
• Collision repair
• Emissions testing and repair
• Factory scheduled maintenance
• Pre-purchase inspections

Building a Community of Trust

Starting from zero customers just two and a half years ago, That Auto Shop has built an impressive reputation, maintaining a near-perfect 5-star review rating. This success stems from their philosophy of treating every vehicle as if it were their own and every customer like family.

“When customers come to us, they become part of our automotive family,” the owner explains. “We want them to feel comfortable asking questions and confident in the services we provide.”