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YOUCANIC

Testimonials

I shipped my Mercedes-Benz from Texas to Maryalnd

I have a 2010 S400 mercedes benz with less than 70,000 miles on it. I’ve owned and driven this car for about 7 years and never had any major issues with it until about a month ago. My car was parked in my garage and as I tried to start the car, it wouldn’t start or crank up at all.Tried everything I knew how to but to no avail.
I eneded up towing it to Christian brothers automotive shop in Houston Texas where I reside, it sat at Christian brothers automotive for about a week and after their diagnoses, they said I’ll have to take my car to Mercedes benz dealership because they couldn’t work on it because mercedes were the only people who could fix whatever the problem was. Spent a couple of hundreds for diagnostic with them and had my car towed again to mercedes benz dealership in Houston Texas.
Two days later at mercedes benz dealership, I got a call from the service adviser with a quote of almost 15k to change the hybrid battery and power electronic module. That news almost got my blood pressure high!
At this time I was saying to myself I don’t have 15k to spend to fix my car and I thought of everything possible to do to get my car running again. I was so frustrated.
While my car stayed at mercedes for about two weeks, I went online searching for solution and there I came across Youcanic on YouTube!!
Watched a couple of their videos and realized other people with the same car had had similar problems.
Read a few reviews about Youcanic and I decided to give them a call!
Calling youcanic was the best thing I ever did since my mercedes went dead!
Spoke with a gentleman called Rushit…that guy is such an amazing fellow! After telling him my car situation, he told me that he can fix it and all I’ll need to do was to have it shipped from Texas to his shop in Baltimore. He helped me through all the process and had my car shipped from Houston Texas to Baltimore and in less than a week, Rushit at Youcanic called and told me that my hybrid battery was still in good condition and they only had to change the power electronic module and my car was ready to be on road again!!
I couldn’t believe it! I Flew to Baltimore to see my car and only paid a fraction of what mercedes was going to charge me to fix my car. If you want honest and trustworthy mechanics, I highly recommend Youcanic! This guys are the best for me and good at what they do.
I got my mercedes benz S400 driving and running good again!
Thank you Rushit and Bryan at Youcanic. God bless you all!
James – Mercedes-Benz Owner – Texas
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My Mercedes-Benz Journey

I own a 2010 Mercedes-Benz S400 HYBRID with 56k mile that is in excellent condition. In March of 2021, a battery malfunction appeared on the dashboard. The car would no longer start. I had the car towed to the Mercedes-Benz dealer in Hartford, CT. It took them three weeks to diagnose the car. They said on a voice mail that the Hybrid battery is bad and needs to be replaced. When I went to the MB dealer to talk in person, and they told me that the power electronics module is what’s causing the problem, not the Hybrid battery. They gave me an estimated cost of $11,500 to replace the power electronic module. I brought the car to another Mercedes-Benz dealership in North Haven, CT, for a second opinion. ***************** told me that would start from the beginning diagnosing the car, I agreed with them. When the car had arrived at *************, I was told that the parts had been removed by **************, so in order for us to diagnose have to install the parts back, which did cost me another $500-$700 labor before this MB dealership could start diagnosing. I called **************, CT, and asked them why parts had been removed from the car? The answer from them was that we had to remove the parts to diagnose it.
I had the ***************** fix the problem based on the previous MB dealer diagnosis. They told me, “we will call the ************** and get the codes and change the part based on their diagnosis, but we are not responsible if that’s not the problem”. I received a call back from ***************** and told me that ************** does not have codes for the car because they diagnosed it manually. Long story short, I agreed to change the power electronic module, which set me back $10,000. Yes, $10k. I received a call from ***************** telling me that we changed the power electronic module ($10k bill) and that’s it NOT the problem; we diagnosed the car, and it has a bad Hybrid Battery. The quote to replace the Hybrid Battery was $15,000. So the total cost to get the car running again would be $25,000. Double of what the car is worth. I considered buying a used battery and asked if ***************** would replace it. They didn’t agree. I did some research online and came across the YOUCANIC website that explains problems with Mercedes-Benz hybrid vehicles. I talked over the phone with one of the technicians there, and they were very helpful and knowledgeable about the issues that MB Hybrid cars are having. They explained the issue in detail more than any MB service advisor ever did. The YOUCANIC team informed me that they had a number of tutorials and instructions on how to perform the hybrid battery replacement. I reached out to local mechanics, but I could not find a single local mechanic that was willing to do the repair. To say I was tired of dealing with the MB dealerships is an understatement. I decided to ship my S400 300 miles to the YOUCANIC garage in Baltimore, where they record all the videos and tutorials they publish. YOUCANIC guys helped me source a hybrid battery at a fraction of the dealer price and they were so helpful they even put it in. I spent four months back and forth with MB dealers, spent $10k, and still had a non-running car. YOUCANIC helped me get the car back on the road in less than a week. From my experience, I found that Mercedes-Benz dealers, even though they are supposed to be the experts, don’t have trained staff to work on their hybrid and electric cars. YOUCANIC, on the other hand, has published all the resources any mechanic needs to repair these cars. Based on my experience, I would strongly recommend looking at YOUCANIC before taking your car to a Mercedes-Benz dealership. Even if you don’t plan on fixing the car yourself, you will at least be informed about the problems and possible repair costs. YOUCANIC guides explain the issue in detail, show how much repairs should reasonably cost at a repair shop plus their tutorials are free.

I write this review because I am afraid that I am not the only one dealing with such issues. Be warned Mercedes-Benz owners with electric and hybrid vehicles.
Ed S- Mercedes-Benz Owner – Connecticut
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My Mercedes Hybrid Stalled 

My Mercedes Hybrid stalled and would not start. The car was towed to a Mercedes Dealership. I was told it was going to cost me $480.00 just to diagnose. A week later I received a call from the dealership and I was told the car needed a hybrid battery and looking at about $14,000.00, the car only had 57,898 miles. I wanted a second opinion so I had the car towed to an independent Benz mechanic. In the meantime I was looking online to see if I could find a used battery and I came across a YouTube YOUCANIC video that was about Mercedes Benz S400 Hybrids and the problems that most common with them. There were several videos and all very informative and helpful made by YouCanic. I send them an email n next day I received a phone call from the person who was actually in the video and I explained to him what had happened and what the dealership had told me. He asked me to send him the codes so I tried getting them from the dealership and they didn’t have them and never gave them to me. I paid $480.00 to have the car diagnosed as to what the issue was and they didn’t have any codes. I ended up having the car scanned again by the shop where I had the car and email YOUCANIC. On Monday I received an email from YouCanic saying the Electronic Control Module was the problem and not the battery. I found a refurbished one that came with a 1 year warranty. YouCanic also told me that I would most likely need a new battery, not a Hybrid battery but the regular car battery. I finally had the control module installed last week and all the code’s disappeared and the car is running great! The cost of everything was a fraction of what I would have paid at the dealership, even if they had diagnosed the issue correctly. I cannot thank YouCanic enough for all the help I received. YouCanic is a great example of a Business that truly cares and has integrity! YouCanic is an alternative and better choice than dealerships.
Johnnie – Mercedes-Benz Owner – California
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If you own a Mercedes S400 Hybrid

If you own a Mercedes S400 Hybrid, don’t think to go to Mercedes Dealers, they will simply mass up your Hybrid system during fixing any other issue, and will charge you thousand of dollars for darning your hybrid battery, and will tell you sorry, your hybrid is gone.
Your safe alternative is to ship your car to Yocanic for free diagnoses, and professional fix, recharge or change the hybrid battery, if it is gone with a rebuilt battery with one year warranty, and arrange a ship back for your car as brand new.
I drove my S400 Hybrid 2010 with 37 thousand miles only to Mercedes dealer for minor issues, like Dynamic, massage seats and back seat head rest not working, speed sensor and AC sensor not working, they replaced the 2 sensors, but could not fix the air pressure bump for the seats and head rest, and drained my hybrid battery during the process. they kept jumping the regular battery to start the car, and the only solution they offered is to replace the hybrid battery for $16,000 USD + labor.
I took my car from there after several jump start, and parked after checking the regular battery which was perfect. few hours later the car would not start not even with the jump. So I found Youcanic online, called Rashit and explained to him the situation, we tried to jump start the car so I can drive it from New Jersey to Baltimore to his shop, but the car would not accept the jump. so the final solution was to get a flatbed truck with winch, to pull the car on it and shipped to Yocanic shop, they did check the car and diagnoses it with all the error codes, and find out the hybrid battery was gone. The only make sense decision was to replace it with a rebuilt battery with Yocanic one year warranty, than they start to trace the bump issue for the dynamic seats and head rest on the back seats, and find the bump was fine and we only needed to reconnect some lose hoses at the trunk where the bump is and inside the 2 front seats. all work perfect, and they kept the car for few days after that to check the rebuilt battery is working fine, and I arranged to ship the car back from there.
Final conclusion as the first paragraph above, Youcanic is the only place that I found on the east coast of USA, that can deal on the S400 Hybrid, and without any hesitation, if you have any issue in your Hybrid car related to the hybrid system or anything else, you should call them and arrange to ship or drive your car there. and we should find your review here few days or weeks after that.
Medhat- Mercedes-Benz Owner – New Jersey
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Thank you for your tip!

You made my Day !!! My Volvo transmission shift was kind of locked, I could not start the engine, messages like Car immobilized or Gear not in P appeared. Following your advice, I checked the transmission fuse, it was blown, I bought a new one and Bingo, the shift unlocked and I could start again. I am so grateful to you Guys, Have a nice day.
Ed – Volvo Owner
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First, I would like to thank the creator of this website for creating such a wonderful website like this for people like me who do not know much about cars and the ins-and-outs of mechanics. Normally, I would take my car to the car dealer or auto shop to get my oil changed, but being a poor student and with my father who recently had a serious stroke who is no longer able to guide me to get it changed, I became determined to be a more independent woman and try to do this on my own in the most budget-friendly and efficient way as possible.

By Jenni


Dear YOUCANIC team, I truly appreciate your website advice
resolving my car’s problem of camshaft sensors.  It was like a nightmare for me
and mechanics too couldn’t understand how to fix random stopping problems.
Many thanks to your website.
Wish you all success and I will share to your website on my Facebook
Page.Kindly add a social media sharing icon on your website.
Regards

By Jay N.


Your detailed videos for how to change my Hyundai Elantra car
battery made my endeavor much easier. The step by step video, written
instructions and even photo gallery were immensely helpful. It was nice to
see an example of my exact set-up, not just a generic one, so that I knew
exactly which bolts to undo and the specification of which size to use saved
me from guessing. Thank you for empowering me.

By Shannon


 

What a truly magnificent site. My friend’s wife has a c200 compressor. It developed a gearbox fault. Code p0700. They took it to a local garage. Who said the gearbox was beyond repair and it required a recon unit. They were quoted £1800 pounds. They asked me to take a look. I checked the oil level. It was actually okay but extremely dirty. I dropped the sump pan also the valve body. I changed the conductor plate and connector plug,new oil, and filter. They took it out for a drive problem fixed. That was two months ago. Total cost £300 . This car had only 89 thousand on the clock.

By Darren


I’m replacing the starter on an ’09 CLK 320 tomorrow morning. Had I not looked at this sight it would have gotten the job done however I would have done it all wrong!!!!! I possess every tool imaginable except for a set of those stubby ratchet wrenches. I just hung up with Harbor Freight and they have a set for around $25. I now can see my way clearly through this project and can’t thank you guy’s enough. Well one more time; THANK YOU!!!!!!!!!!!!!!

By Raul L.


WOW! Right on the money! 2002 W163 ML500 All Wheel Drive. My ABS Pump Motor keeps running even after the vehicle is turned off for a long time. The ETS ABS yellow lights come on while Im driving and the ABS Module makes a demon like humming sound. I followed the instructions here and it all stopped when I replaced the RELAY. Just for fun Im going to remove the motor and inspect. Already ordered the bearings and brushes.

By Mark


Absolutely brilliant… I am an engineer finished my shift 12 hours…got in car wouldn’t go into Drive, it starts to rain ! Checked brake lights… I knew there would be an over ride…. google it, found this site…… 15 minutes later car in drive all sorted
The centre console was a bit of a trick to get off, hence the 15 min , as engineer all I need is the facts, which I got in first sentence in true F1 style
Thank you –

By William


By Kelly

My 2002 E240 was experiencing sluggish performance and no kick down while in ” D”. I could still shift manually though. I followed the instructions for the transmission reset. All my transmission issues have been corrected. Thank you for this thorough and informative post.

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Timonium Maryland 21093 USA
Tel: 1 (888) 959-4265
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© 2015-2023 YOUCANIC® All rights reserved. YOUCANIC® offers automotive guides and practical solutions to help car owners. While we strive for accuracy, we can't guarantee our information is free from errors, omissions, or oversights. Our content is for educational purposes only and does not replace professional advice. By using YOUCANIC®, you agree to our Privacy Policy and Terms of Service. We participate in affiliate programs with Amazon, Advance Auto Parts, and eBay, and may earn a commission on purchases made through our site. Please consult a professional before making decisions based on our content. For further assistance, contact our Customer Service team.

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Phone 1-888-959-4265Email support@youcanic.comLocation Baltimore MD USA
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