Does my warranty apply if I purchased my YOUCANIC scanner used?

Purchased from YOUCANIC.com: Yes, you’re fully covered. All products sold through our official website, whether new or used, come with our standard 1-year warranty and full support. Simply have your order number ready when contacting us.

Purchased from a third-party seller: Our warranty does not automatically transfer to secondhand purchases made outside of YOUCANIC.com. Since we cannot verify how the product was handled before reaching you, warranty coverage is not guaranteed. However, if you can provide valid proof of purchase, our team may be able to offer basic troubleshooting assistance.

Why should I buy directly from YOUCANIC.com?

When you purchase from us directly you get the full 1-year warranty, access to our support team, free software updates, and peace of mind knowing your product was properly handled and tested before shipping.