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What Is YOUCANIC’s Return and Refund Policy?

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Home › Questions & Answers › What Is YOUCANIC’s Return and Refund Policy?

YOUCANIC offers a 31-day money-back guarantee on all physical products purchased through our shop.

Return Policy Details

  • Returns accepted within 31 days of delivery
  • Product must be in original condition with all accessories and packaging
  • No restocking fee on your first return
  • A 10% restocking fee applies if you return the same item more than once
  • US residents receive a prepaid return shipping label; the cost is deducted from the refund

To Start a Return

Email support@youcanic.com with your order number. We will send you a return shipping label and instructions.

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606 Baltimore Ave Suite 405
Towson, MD 21204 USA
Tel: 1 (888) 959-4265
Hours: M-F 9:00 AM - 4:00 PM

© 2015-2026 YOUCANIC®, owned by Bohotina LLC. All rights reserved. YOUCANIC® delivers expert automotive guides and DIY solutions empowering vehicle owners to diagnose and fix car problems with confidence. While we strive for technical accuracy, our content is for educational purposes and cannot substitute for professional mechanical advice. Use of this site constitutes acceptance of our Privacy Policy andTerms of Service. Need help? Contact our dedicated Customer Service team.

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🛒 SHOP
  • LEARN
    • Find by Vehicle
    • Video Library
    • Scanner Resources
    • Mechanic Fixes
    • Success Stories
    • Community Forum
    • Glossary
    • Advanced Vehicle Data by VIN
    • Share a Fix ✦
  • PRODUCTS
    • UCAN-II PRO
    • UCAN-HD-A
    • Oscilloscope
    • High Capacity Jump Starter RB6000A
    • Battery & Charging System Tester
    • Adapters
    • All Products
    • Rent a Scanner
  • TOOLS
    • AI Assistance
    • Calculators
    • VIN Decoder Basic – Free
    • VIN Decoder – Advanced
    • Recall Check
    • DTC Code Library
    • Parts Lookup
    • Owner’s Manual
    • Maintenance Schedule
    • Vehicle Market Value
  • SUPPORT
    • FAQs
    • Contact Us
    • Coverage Check
    • Track Order
    • Product Resources
    • Talk to a Mechanic
  • ABOUT
    • About Us
    • Contact Us
    • Press
    • Right to Repair: Every Car Owner’s Right
    • UCAN-II Product History

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