Screenshot 2025 01 17 155920 - Scanner Guide: How To Perform A Factory Reset On A Youcanic Scanner

Scanner Guide: How to Perform a Factory Reset on a YOUCANIC Scanner

Updated on

This article was reviewed by the YOUCANIC editorial team.

Have you been experiencing performance issues with your YOUCANIC scanner ? It might be time for a factory reset. Factory resets can be a good way to fix software glitches, corrupted settings, and more. Please note that a factory reset will not fix any hardware problems that you may be experiencing.

⚠️ Important Note ⚠️ Factory resets should only be used as a last resort. Before proceeding, please make sure you:

  • Remember your username and password to log back in.
  • Note that all vehicle data will be erased.
  • Note that you will need to redownload vehicles and run all updates after the reset.

Disclaimer: The scanner used in this guide is YOUCANIC’s latest UCAN-II-C model. However, these steps will work for other YOUCANIC  scanner  models, such as the UCAN-II-B and UCAN-HD-A scanners.

Reset Process:

1. On…

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2 Comments

  1. Olivia Zachman says:

    Hi Ernesto,

    I’m sorry to hear about that! Please email YOUCANIC support at support@youcanic.com with pictures of your scanner. Our team can look into this issue and possibly send you a replacement.

  2. Ernesto Rivera says:

    I try it the above suggestion and did not fix the problem. Tablet still has doble or tripple imaging overlayed making impossible to work with only two month old used 5 times

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