Learn how to fix and diagnose EIS (Electronic Ignition Switch) Failure on a Mercedes-Benz. This guide will discuss the symptoms of an electronic ignition switch failure and possible solutions to fix the problem.

Signs or symptoms of having a faulty EIS (Electronic Ignition Switch) Failure

  • Cannot turn the key when inserted on the EIS
  • The vehicle won’t start when twisting the key
  • Can turn the key, but the car won’t start.
  • Cannot start the vehicle when it’s cold

Reasons why the EIS (Electronic Ignition Switch) is not working

  • Low battery voltage output
  • The voltage output on the wires to the device are high
  • The key is in the ignition while connecting the jumper cables

Solutions on how to fix the EIS (Electronic Ignition Switch)

  1. Insert a spare key into the EIS and try switching the vehicle on. If it works, then the problem is probably the vehicle’s key. To make sure, use the spare key for a few days to confirm that the problem is with the key, not the EIS.
  2. Scan the vehicle using a Start Diagnostic Scanner to check for fault codes. This procedure will work if the ignition works.
  3. Connect a multimeter to the starter on the SAM (Signal Acquisition Module), set the multimeter to DC voltage, and then insert the key on the EIS and turn the key. If there’s no voltage output, the module has a problem.
  4. Replace the EIS; this solution will need to change the VIN (Vehicle Identification Number) of the EIS to match it with the VIN of the vehicle.
  5. Remove the EIS on your vehicle and send it to a shop where they can diagnose the problem and fix the EIS problem.

The YOUCANIC Full System Scanner can read and clear fault codes through every vehicle’s control module.

We hope you find the Mercedes-Benz Electronic Ignition Switch EIS Failure guide helpful. Check these troubleshooting and repair guides for more help on your Mercedes-Benz.

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