Ford Ranger 2019: Diagnosing Wipers, Turn Signals, and SRS Failures from One Hidden Problem

As mechanics, we face dangers every day: cuts, scrapes, burns, and bloody knuckles, to name a few. Don’t get me wrong, underwater welders and lumberjacks need not worry about losing their top spots on the most dangerous jobs list, but there are countless ways to injure oneself while diagnosing and repairing vehicles. After 25 years of wrenching, I thought I had encountered (and survived) all the various hazards of the trade; that is, until a certain Ford Ranger pulled into the shop.

This 2019 Ranger had a litany of electrical concerns. The windshield wipers only worked at high speed, the turn signals did not work, the SRS light was constantly on, the 4X4 control switch was not working, and the steering wheel audio controls did not function. This Ranger also had another unique issue, which brings me back to the new danger this truck posed: mousetraps.

The inside of the truck was littered with them. They were lying on the passenger side and floor, on the back row floor, under the seats, and on the rear seats. They were everywhere. I was not sure why or even how rodents were inside the passenger compartment of this extended cab Ranger; perhaps they were attracted to the fiery red paint job (which Ford aptly named ‘Hot Pepper Red Metallic’). Regardless of why, the mouse traps were a significant clue as to what may be in store as the layers of this diagnosis unfolded.

Normally, a diagnosis should begin by verifying the symptoms the customer described. The Ranger, however, required the additional preliminary step of disarming all the mouse and rat traps. A 45-degree long hook tool was just what the job called for.

With danger averted, the diagnostic process could continue. All the symptoms were verified, and the customer’s description of the issue was accurate. Next, a fault scan was carried out, which yielded important clues. There were multiple communication faults for the Steering Column Control Module (SCCM) and the Occupant Classification System Module (OCSM). These faults were active hard fault codes that could not be cleared from memory.

At this point, given the clear signs of rodent activity, a mechanic’s first instinct would be to start tearing into the dash, looking for damaged wiring or other obvious causes of the problems. This method of exploratory surgery can occasionally yield results; more often, though, it results in a significant amount of time spent removing interior panels and other parts that ultimately must be reinstalled.

Instead, the decision was made to take a look at the CAN Bus signals with an oscilloscope. The SCCM was easy to access by removing two screws from the steering column covers. With the covers removed, channels A and B of the PicoScope were connected to the CAN High and CAN Low wires at pins 4 and 5 of the SCCM connector. The resulting waveform showed CAN High almost mirroring CAN Low with erratic voltages.

There is usually a point during a diagnosis, a fulcrum point, where slowing down can actually speed things up. This may seem like a contradiction, but it works. In the case of this Ranger, ten minutes of time spent reviewing the testing data,…